Reference

How databet Handles Your Personal Information

Your account data — including identity details, payment records from PayPal, Venmo, and Play+, and session activity — stays under your control. This policy explains exactly what we collect, why we collect it, and what options you have to review or remove it.

No data sold to third partiesPayPal, Venmo, Play+ transaction records protectedAccount deletion requests honoredCookies explained clearlyUS-based support for privacy questions
databet How databet Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, our privacy support team is available through multiple channels. For payment-related data questions — especially around PayPal or Venmo records — include your account email and the approximate transaction date so we can locate the right records quickly.

Team online

Live Chat

Start a chat session from your account dashboard. Privacy requests submitted here are logged and tracked with a reference number for follow-up.

Email Support

Send your data request to our privacy inbox. Include your registered email and the specific data action you're requesting — access, correction or deletion.

Account Settings

Some data preferences — like marketing email opt-outs and cookie settings — can be updated directly inside your account without contacting support.

DATA SECURITY AND RETENTION

How We Protect and Retain Your Information

Data security at databet runs at the account level — not just at the network perimeter. Each login uses session tokens that expire automatically on inactivity, and payment credentials for PayPal or Play+ are never stored in plain form on our servers. We keep account records for as long as your account is active, and for a defined period afterward as required by applicable state and federal regulations. You can request a full copy of the data we hold on your account at any time through live chat or email.

Encrypted Payment Records

PayPal, Venmo and Play+ transaction data is encrypted at rest. We never store your full payment credentials — only tokenized references passed by the processor.

Cookie Controls

We use functional, analytics and preference cookies. You can adjust which categories are active from the cookie banner or your account settings page at any time.

Session Security

Sessions on mobile and desktop expire after a period of inactivity. Re-authentication is required, and we flag any login from an unrecognized device for your review.

Data Retention Schedule

Active account data is retained while your account is open. After closure, we keep records only as long as required by applicable law, then delete them from our systems.

Frequently Asked Privacy Questions

These are the questions we hear most often about data, account privacy, and your rights as someone who uses databet in an eligible US state.

We collect your name, email, date of birth, and identity verification documents. Payment method details — like your linked PayPal or Play+ card — are handled by those processors directly, not stored by us.

We share data only with processors needed to operate your account — like PayPal for deposits or Venmo for transfers. We do not sell your personal data to advertisers or data brokers.

Yes. Submit a data access request via live chat or email using your registered address. We'll pull together your account records and respond within the timeframe required by applicable state law.

Contact our support team through live chat or email to request account closure and data deletion. We'll remove your personal information after retaining only what applicable law requires us to keep.

We use cookies for session management, analytics and preferences. You can turn off non-essential cookies from the cookie banner shown at first visit or from the privacy section inside your account settings.

Transaction logs tied to your PayPal or Venmo activity are retained for the period required by applicable regulations, then deleted. You can request details about that retention window by contacting our privacy team.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.